It's a competitive market out there. Consumers are savvy & expect more than ever. Competition can be fierce & everyone is looking for an edge. What if that edge could be found in creating more happiness in the workplace? Sounds crazy? Maybe not....
A recent study by economists at the University of Warwick found that happiness led to a 12% spike in productivity, while unhappy workers proved 10% less productive. As the research team put it, "We find that human happiness has large and positive causal effects on productivity. Positive emotions appear to invigorate human beings."
Just for a second think about those numbers. A 12% spike in productivity based on happiness... and 10% less productivity when employees are unhappy. There's a variable of 22% - that could have a big impact on your bottom line!
Professor Andrew Oswald, one of three researchers who led the study, said companies that invest in employee support and satisfaction tend to succeed in generating happier workers.
“Companies like Google have invested more in employee support and employee satisfaction has risen as a result. For Google, it rose by 37 percent; they know what they are talking about. Under scientifically controlled conditions, making workers happier really pays off,” says Oswald.
“The driving force seems to be that happier workers use the time they have more effectively, increasing the pace at which they can work without sacrificing quality,” adds Sgroi.
This wasn't just a one off experiment ...
“We have shown that happier subjects are more productive, the same pattern appears in four different experiments. This research will provide some guidance for management in all kinds of organizations, they should strive to make their workplaces emotionally healthy for their workforce.”
The causes of happiness are varied and Chirp is of the view that employee happiness and wellbeing is a shared responsibility between the employee and the organisation ... but first and foremost business leaders need to ensure that the workplace isn't contributing to the unhappiness of their team members!'
It's an old saying "You can't buy happiness" (and a further blog will explore the links between financial reward and employee satisfaction)... but the reverse is true - happiness will improve the financial performance of your business!
Chirp's workshops are designed to inspire improved happiness in your business. Choose one or choose the whole series, we'll work with you to create a happier, more productive environment! Get in touch.